Contact
We're Here to Help.
At CAHETHEL, every customer experience matters.
Whether you have a question about an order, need assistance with a product, or simply want to learn more about our brand, our Customer Care team is here to assist you.
We are committed to providing thoughtful, professional and timely support.
Customer Care
For questions regarding orders, shipping, returns or general assistance, please contact our Customer Care team.
Email: support@cahethel.com
Business & Partnerships
For business inquiries, collaborations, media requests or partnership opportunities, please contact us at:
Email: business@cahethel.com
Customer Service Hours
Our Customer Care team is available:
Monday to Friday
9:00 AM to 6:00 PM (GMT)
We aim to respond to all inquiries within 24 business hours.
Messages received during weekends or public holidays will be answered on the next business day.
Before Contacting Us
To help you receive the fastest possible assistance, we recommend including:
• Your order number (if applicable)
• The email address used for your purchase
• A brief description of your inquiry
Our Commitment
Every inquiry is handled with the same attention and care that goes into every CAHETHEL garment.
Thank you for choosing CAHETHEL.
We look forward to assisting you.
Customer Care
support@cahethel.com
Business Inquiries
business@cahethel.com