Privacy policy
Last Updated: June 2026
CAHETHEL ("CAHETHEL", "we", "our", or "us") operates this website and related services to provide customers with access to our products, content, and shopping experience.
This Privacy Policy explains how we collect, use, process, store, and disclose your personal information when you visit our website, create an account, place an order, subscribe to marketing communications, or otherwise interact with our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
We may collect the following categories of personal information:
Contact Information
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Full Name
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Email Address
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Phone Number
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Billing Address
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Shipping Address
Payment Information
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Payment Method Information
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Transaction Details
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Payment Confirmation Information
Payment information is processed securely through trusted third-party payment providers. CAHETHEL does not store complete payment card information on its servers.
Account Information
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Account Credentials
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Login Information
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Preferences and Settings
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Order History
Shopping Activity
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Products Viewed
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Shopping Cart Activity
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Wishlist Activity
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Purchases
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Returns
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Exchanges
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Cancellation Requests
Communications
Information provided when contacting customer support, submitting inquiries, reviews, feedback, or other communications.
Device & Technical Information
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IP Address
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Browser Type
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Device Information
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Operating System
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Referral Sources
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Website Usage Data
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Cookies and Similar Technologies
2. HOW WE COLLECT INFORMATION
We may collect information:
Directly From You
When you:
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Create an account
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Place an order
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Subscribe to our newsletter
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Contact customer support
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Submit forms through our website
Automatically
Through:
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Cookies
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Pixels
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Analytics Technologies
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Website Tracking Tools
From Service Providers
Including:
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Shopify
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Payment Providers
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Shipping Providers
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Analytics Providers
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Marketing Platforms
3. HOW WE USE YOUR INFORMATION
We use personal information to:
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Process and fulfill orders
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Provide customer support
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Verify and process payments
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Arrange shipping and delivery
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Process returns and exchanges
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Improve our products and services
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Personalize shopping experiences
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Prevent fraud and unauthorized activity
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Comply with legal obligations
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Communicate with customers
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Conduct analytics and performance measurement
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Send marketing communications where permitted by law
4. ADVERTISING AND ANALYTICS TECHNOLOGIES
CAHETHEL may use third-party analytics and advertising technologies, including:
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Shopify Analytics
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Google Analytics
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Meta Pixel (Facebook & Instagram)
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TikTok Pixel
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Klaviyo
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Email Marketing Platforms
These services help us:
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Measure website performance
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Understand customer behavior
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Improve user experience
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Personalize advertising
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Deliver relevant marketing communications
These providers may collect information in accordance with their own privacy policies.
5. EMAIL MARKETING
If you subscribe to our newsletter or consent to receive marketing communications, we may send:
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Product announcements
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Collection launches
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Promotional offers
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Brand updates
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Exclusive releases
You may unsubscribe at any time using the unsubscribe link included in our communications.
Opting out of marketing messages will not affect transactional emails related to orders or customer service.
6. HOW WE SHARE INFORMATION
We may share information with trusted third parties when necessary to operate our business.
These may include:
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Shopify
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Payment Processors
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Shipping Carriers
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Fulfillment Partners
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Marketing Platforms
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Analytics Providers
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Fraud Prevention Services
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Professional Advisors
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Government Authorities when legally required
We do not sell personal information to third parties.
7. SHOPIFY SERVICES
Our store is hosted on Shopify.
Shopify may collect and process certain information in order to provide and improve its services.
Information submitted through our website may be shared with Shopify and its authorized service providers in accordance with Shopify's Privacy Policy.
For additional information regarding Shopify's privacy practices, please visit:
8. INTERNATIONAL DATA TRANSFERS
Because CAHETHEL serves customers worldwide, personal information may be transferred to and processed in countries outside your country of residence.
Where required by law, we implement appropriate safeguards to protect personal information during international transfers.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
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Provide services
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Fulfill orders
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Maintain business records
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
When information is no longer required, it will be securely deleted or anonymized.
10. DATA SECURITY
We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information.
However, no system can guarantee absolute security, and customers use our services at their own risk.
11. YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of information
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Restrict processing
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Object to processing
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Request data portability
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Withdraw consent where applicable
Requests may be submitted using the contact information below.
12. GDPR AND UK GDPR RIGHTS
Customers located within the European Economic Area (EEA) and the United Kingdom may have additional rights under applicable data protection laws.
These rights may include:
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Right of Access
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Right of Rectification
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Right of Erasure
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Right to Restrict Processing
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Right to Object
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Right to Data Portability
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Right to Withdraw Consent
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Right to Lodge a Complaint with a Supervisory Authority
13. CHILDREN'S PRIVACY
Our services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.
14. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites and services.
CAHETHEL is not responsible for the privacy practices, content, or security of third-party websites.
Customers should review the privacy policies of those third parties separately.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated revision date.
Continued use of our website after such changes constitutes acceptance of the revised Privacy Policy.
16. CONTACT US
For questions regarding this Privacy Policy or your privacy rights, please contact:
legal@cahethel.com